Anonymous
Worst Company I have ever dealt with. Bait and switch on Cyber Friday deals. Do not honor shipping times and don't care. I called and was told they were really busy at warehouse. I pushed them to make good on my order which should have been shipped in 3 days and almost two weeks out won't be here for days. I was told I could get 15% off NEXT order (less than their continual advertised deals) or I could return and get my money back! Really, I can return items and get MY money back?! Wow. Excuses and horrible customer service. They kept me on phone for over an hour; live chat doesn't exist as nobody answers; email is a joke, they state response within 24 hours.... 3 days later- no response . They don't care if they keep their end of what they advertise. Horrible customer service and they don't have anyone who can speak clearly. My order was for my daughter and an event. What a waste of time. DO NOT ORDER FROM THEM!
5 years ago
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Forever 21 has a 2.3 average rating from 164 reviews

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