If there is a zero star I would give it… If there is a zero star I would give it to them and their bank Comenity capital bank that issued my Forever 21 credit card. They sent me a $277 bill and asked me to pay it back, the transaction occurred in Ohio, and I live in San Jose, CA. I told them that was fraud or someone used my Forever 21 credit card, they apologize but when the due payment past they sent me a late charge fee and now the amount of the bill jumped to $311. again I told them that bill, not mine, so they cancelled my credit card and sent me another one, which I didn't ask for and still want me to pay for something not mine. I will never ever purchase anything from Forever 21 neither online nor at the store. And they keep bothering me in order to pay the bill and if they don't stop that harassment, I will report them.