Katharine Buckeridge
Had exactly the same problems with future delivery dates as other customers below. Website wouldn't let me process payment and took my money twice with wrong delivery address and dates. Customer service was good after a long telephone wait and was able to order over the phone and pay again but still yet to receive refund payment of over £240 on the orginal order after countless unanswered emails I am now having to try and ring again! My orders came the next day but fearful that I am not going to get my money back or my hampers with later delivery times won't be delivered.
2 months ago
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Fortnum & Mason has a 2.79 average rating from 38 reviews

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