I sent back a damaged hamper last April and am still waiting for a replacement. It's been 9 months. I have had over 30 email exchanges and countless phone calls, and am still without a hamper or any further progress to solving a simple replacement. Worst customer service I have ever received. Definitely does not live up to their reputation.
3 years ago
Fortnum & Mason has a
2.0
average rating
from
141
reviews