2 weeks after Fortnums were supposed to deliver my Christmas food, they still haven't delivered!, nor contacted me to explain, nor apologise, nor refund or compensate. I've spent hours on hold to customer services, left whatsapp messages, emails, filled in forms, no response whatsoever. If i could leave zero stars I would. Am sure the shop itself is quite good, but do not order anything from them online. Terrible.
4 months ago
Fortnum & Mason has a
2.0
average rating
from
141
reviews
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