These people are rogues and thieves! My insurance ended and I did not renew it yet they stupidly wrote to me to pay £225 three months after I got my self another insurance. I contacted the insurance company I used previously through them and copied them in an email for confirmation that I do not have any insurance with them. Although I have an email reply from the insurance company confirming that I didn’t renew my insurance these freedom brokers set up another direct debit without my consent and this morning I realised that £225 have taken from my account although I cancelled the direct debit as soon as my insurance contract ended. These are people who don’t answer phone calls or reply to letters and emails. I contacted NatWest bank to get my money back from them but they only advised me to contact the financial ombudsman if I did not give them consent my but they used my bank details which they had and stole money from my account. I am making a complain to the financial ombudsman service and will make sure that they pay back double what they stole from my account this morning because I know they will not answer my phone calls or reply to my letter. Victim of freedom brokers fraud: Akwasi Addai