Auto renewed my insurance for another year although I'd rung them telling them twice that I wasn't renewing.
The third time I rang a guy was blantly pretending to type my issues, which I assume won't be carried out and was rude. I've also contacted Premium Credit and told them the situation and they have helped by cancelling the policy their end. I'm still waiting on my NCB certificate, if I don't receive any communication from them within a week I'll be going to the insurance ombudsman.
1 year ago
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