I ordered a replacement watch strap for my sister and with the attention to detail you get with FTE, you would have thought I’d spent 10K! An email expressing appreciation for the order, a hand written card of thanks when the item arrived in beautifully premium packaging made this experience one of the best in all my years. Please never lose your personal touch it meant so much and I will be back! Thanks Kirsty and Paul.
6 years ago
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