I have purchased Burgundy Barrel Water Butt 500l with downpipe filter/diverter and 3m extention hose. Before I placed my order I had some questions and concerns which has been answered on spot and with no delay. Delivery was prompt and on time. Based on provided documentation installation went fine and with no issues. getting a great service I am now a happy owner of well looking and perfectly working rainwater harvesting system. The only thing that I would probably need to consider is extending the system by another barell just in case we get the same hot days as this summer and I have more water for my plants;-)