I was waiting for a ahipment to be delivered on 2/14 tracking showed it was on the truck to be delivered. Got a call at 1 asking what time they can deliver it on 2/15 i explained i was suppose to get it today showed it was out for delivery, the said sprry i told them we are here tomorrow from 7 to 6. Next day i call to get an eta its 130 in the afternoon appt showed anywhere between 8 and 3. Was told oh wont be there till 5. I expressed i was upset that im waiting for stuff for a business. They said sorry and i would get a call back. Never did! Called again at 515 asking for an eta guy said 20 minutes. The truck didnt show up till 615 630. I signed for it paid for it waited for the guy to unload so i could leave. He shorted me 2 out of 3 boxes. I called ups they refused to call him back and they refused. Said oh u will get a call by 9 am. No call habe been calling to get a hold of anyone in the san leandro location and nothing its now almost 12 2 days later and still nothing. Had no problem taking full payment but now i cant get my full order?!?! Ups frieght is horrible, never again.