Absolutely poor customer's service skills!!! Did I say absolutely??!!! Well let me say it again; ABSOLUTELY!!! The worst!! I just submitted another negative review in response to their review request in my email(lol!), so if you are interested, you can read the lengthy review there; but for now I will just say this- I purchased a GIFT for a friend, and I was so excited that it would come wrapped, and with a gift card(with the specified details that I provided for the company to put on the card)- Welp! The gift came! :) My friend was at my home. She opened the card, and her face completely dropped. I asked her what was wrong, and she questioned whether the gift was meant for her or not. I thought, what could she possibly mean?!! I looked at the card, and beside her name there were NINE QUESTION MARKS!!!, as if the gift was PERHAPS NOT EVEN FOR HER!!! We were both upset! I immediately called Fresh, and informed them of the horrible error. They emailed me, and informed me that the company would be sending out a package with many free items from their Fresh company, to compensate for the error. I accepted their apology, and have been waiting for almost 3 weeks now for the free gifts!! I have sent 5 emails, and they have ignored ALL!! So, this is my review!! I will never purchase anything from the FRESH company ever again; neither will my other damily members and friends! To FRESH: I kept my promise! I told you in the email yesterday(now the 6th email to your company) that I would post a negative review, if I did not hear from you all by the end of the day. You still ignored my messages. Welp! Here you go!!!! Oh... let me do NINE exclamation marks instead! (!!!!!!!!!) Haha! Enjoy!!