Ordered flowers for my mother for Mother’s Day! I was given delivery date of May11, the day before Mother’s Day! Flowers were not delivered until May 13, the day after Mother’s Day! The first time I called customer service, agent assured me they would arrive on Sunday, May 12! Of course they did not arrive then! In my second call to customer service the agent literally negotiated a refund! Not all of it as I expected, but first 20%, then 30%, then 50%! I actually got $15 back after spending $70! Pathetic customer service!! Will never use this so called business again and neither should anyone else!!