If I could give 0 stars I would. This place is terrible. I ordered $200 worth of flower arrangements for a funeral which would take place in 2 days, paid for guaranteed delivery before noon on the day of service. Never received the flowers, called at 11:40 to request ETA, they were not able to give me a time & just stated driver is in route. Needless to say, I never received the flower arrangements. Called to request a refund after the service, they only partially refunded my money. Called a week later & requested remainder amount and they gave me the run around trying to say I only canceled one order even though I ordered them both together, paid for it together & both flower arrangements have the same reference number. They tried to play word games & only wanted to offer a flower arrangement to be sent to a new address if I’d like. I specifically purchased these flowers for a funeral & they did not deliver! I would never ever in life use them again & I wouldn’t recommend anyone else to either!