I wish I read these reviews before ordering. Before ordering I wanted to check with them if they will deliver to specific address. The person on the chat just sent me generic message. So I went ahead and bought the flowers, paid extra for morning delivery on Sunday. Then I get email much later to say that they can't deliver on Sunday but they will on Monday. So I emailed them back instructions just in case nobody is at home. Once again, I got email much later to say that they can't deliver as they don't have florist close to delivery address. I asked for refund. The worse part is that now we missed Birthday surprise for our family member. It was too late to try to order from someone else as her Birthday passed. If you want your flowers NOT to be delivered, this is the company to order from. You should be ashamed of yourselves.