I am not happy with the customer service of this company. The website glitches and the order I picked didn't go through. I picked a florist picked bouquet, teddy bear and balloon. When I spoke to the customer service agent I was told that I only had a florist picked bouquet. My wife's birthday is today and I picked a same day delivery and wasn't able to pick a delivery time. The agent told me it was scheduled to be delivered by 5:00pm. My wife gets off work at 4:00pm, so I wanted to be safe and change the delivery address to my home. The agent told me that I couldn't change the address even though I only ordered it less than an hour ago, and that I couldn't cancel the order so I promised him that I would be leaving a honest truthful unsatisfied review which I'm doing now!