Shame on them. I ordered FRESH flowers for my mother, to be delivered by 5/11. They were shipped via UPS on 5/8. Won't be delivered until 5/12; a day late. Being in a box, no air conditioning from Pennsylvania to Florida. Seriously!!!! They will likely be dead. When I contacted them , they credited my card $11.98 credit on a $84.50 order.... For dead flowers that will arrive late. I chose a different arrangement, not the one I liked more, just to ensure they would get there on time. From You Flowers used to be excellent. This is definitely not excellence. I no longer recommend using them. Disappointed to say the least.