Well, it's 6:30 pm on Mothers Day. No flowers. Flowers were ordered 5 days ago, plenty of time to deliver flowers on Mother's Day, plus paid an additional fee. Customer service said order was canceled due to being in an undeliverable area. Undeliverable in a city? It's not like I live out in BF Egypt. Ruined my wife's Mother's Day. My daughter was excited to see the flowers we ordered. To offer a refund is a cop out. I want my order, and I want it on time. If you can't do that, don't tell people you can, especially on Mother's Day!!!! I will never order from this company again. I will leave a negative comment everywhere I can.