Everyone’s reviews here all have to deal with shipping times. I, too waiting almost a month a half to receive them. I understand covid-19 has wreaked havoc on everyone and shipping has been affected greatly. This however, could have been avoided if the company included information on their website that the product was coming from China and not the US. They are very misleading because they use an address in FL. My review is not based on shipping but the product itself. Upon receiving the product, I noticed that aside from the plastic bag packaging it arrived in, it did not have instructions, labeling, or branding. The bands were placed in a vinyl stowaway bag that you can use to store them. The bands varied in color and thickness but nothing else was included explaining the resistance. During my first workout after receiving the bands (received them the day prior), on my third exercise, the green resistance band snapped only to find out a zip tie was the mechanism it uses to fasten itself to the metal clip that you can attach to the handle. A zip tie?!? I couldn’t believe I spent $40 on a poorly made workout band designed with zip ties. Again, this was the first workout I had with these bands. I was disappointed and immediately contacted the company. Two days later, they offered only replacements and no refunds. Who wants a replacement of a product knowing that the replacement will also be secured using zip ties?!? Not only are the poorly made, this product could be dangerous- zip ties comes loose, people can be injured. I wish this forum has the ability to post pictures. The customer service were responsive by email. This met my expectations. However, the poor quality of the build (zip ties, smh) and not stating on their website that the product was coming China are reasons why I would suggest staying away from this company.