AWFUL from the start! Not convinced this company isn't a total SCAM. I should have known when I had to call them to replace my order when the one I placed online wasn't accepted. It only got worse for there! I paid for next day expedited shipping so the flowers would arrive by 12:00. When the flowers hadn't arrived at 12:30 I called and was told that they would be there by 4:00 (the did refund 5.36 to my account for the expedited fee) WELL GUESS WHAT...at 3:45 I got an email that the flowers had been delivered. THEY HAD NOT... THE FLOWERS NEVER CAME. When I contacted them once again I got the run around and was told someone else would reach out to me in 24-48 hours to "help me". How do you plan on helping me?? The bday that that the flowers were for is OVER...you missed that! ALL I want at this point is my money back. NO FLOWERS AND OUT 80 BUCKS