Absolutely the worst!!! I ordered flowers for a friend as a thank you. I picked this company because of the next day service. They were unable to deliver on said day and notified me and gave me an option for an alternative address for 2 days later. I gave them my friend's work address which is a hospital where she works 12 hour shifts 7 am to 7 pm. I again got a notification that they were unable to deliver as no one was there. Really, in an Emergency room??? So I cancelled that order and reordered to have it delivered NEXT DAY to the same place, a hospital Emergency Room. Again I get a message that no one was there to accept delivery! There are at least 20 people there to accept and the recipient was there both days! Save yourself a lot of aggravation and disappointment and DO NOT USE THIS COMPANY! What a scam!