Everything went wrong! Where do I start? I had some flowers, small box of chocolates, and a birthday balloon delivered for my aunts birthday. I am EXTREMELY disappointed whit the product that was delivered. I ordered a Happy Birthday balloon and a greenish happy face balloon was sent. I ordered a small box of chocolates, and they delivered not one, but two happy Valentine’s Day boxes of chocolate (almost two months after Valentine’s Day). I ordered the deluxe flowers, the largest arrangement for the flowers for the arrangement I chose and the ones delivered were absolutely pathetic! It was such an EMBARRASSMENT. I sent in photos of what was ordered as well as what what delivered and requested a FULL REFUND. Thwy apologized and provided a refund. BUT, my aunts birthday was ruined! I sent the flowers from California to Washington because I was not able to make it to see her on her birthday. My aunt was confused with the delivery but didn’t want to say anything about it. So she sent a picture. Boy, a picture is worth a thousand words!! I asked the company to also send the original bouquet of flowers I ordered to my aunt as an apology from the company, and nothing. Basically citing I received a refund. DO NOT ORDER from here! Save yourself!!! The photo is what I got vs. what I ordered. Never again will I order from this company!