DO NOT ORDER FROM THIS COMPANY!!! They lie and only apologize for not delivering flowers when scheduleda do aid for and the flowers finally delivered are not even the flowers I ordered. I called and ordered flowers with 2 balloons online for my only daughters first child (a girl) to be delivered at the hospital the day after her birth. I paid the fees etc for next day service, with no next day delivery done. I called the main number that next evening (after delivery hours) on Saturday night around 8:30 pm asking them where and why my order was not delivered yet? The status of my order never changed neither. I asked them why not? They apologized and said it would be there the next morning (on Sunday) before noon. The flowers never came, I called a 3rd time and told them they better be delivered before the end of the day (5 pm) or I would CANCEL my order, plus my daughter would be discharged on Monday, and to tell them how very disappointed I was with their company! The delivery was not made that Sunday either, so I cancelled my order, and told them I wanted my full refund. The next day, on Monday, right as my daughter was being discharged to go home with her daughter, the flowers arrived at the hospital , not even close to the bouquet I ordered, and only 1 balloon. I was so upset and kind of embarrassed, to my daughter, I called the company again and demanded the full refund, which they did do, finally, so please DO NOT ORDER FROM THIS FLOWER STORe because you will regret it!!