We ordered flowers for a funeral. I called to ensuure the could deliver the flowers requested in the day requested and paid a expedited fee because it was the next day. They said they could deliver. I ordered the flowers online. However, 2 hours before the funeral, they called to say the flowers could not be delivered. It was a stand of flowers to be in the front of the church. They offered to deliver it to the deceased parents at a 20 % discount. We missed having flowers for the front of the church. Why would we send the parents a standing arrangement of flowers? No offer to send a small bouquet to the family. They were only concerned about the money and preserving the order. I finally had them consent for a smaller bouquet for the family but we felt bad because the family was counting on it flowers. So we bought peace lilys on the way to the funeral. This did not bring peace in the day we needed it. I would not trust this service.