Ordered flowers May 9th. Received an email that they would be delivered between Saturday and Sunday (Mothers Day). Never received another email. I called today (Sunday) and explained my problem. They assured me they would be delivered anytime from 9am-6pm. I asked for my confirmation number since my one and only email didn’t have one (RED FLAG). He gave it to me, so I could enter it into their website on my own time to keep track. My delivery progress report NEVER MOVED. My gut told me to look at reviews because things were not adding up. That’s when I found this page. Immediately I was thinking this has to be some sort of prank! The pictures I’ve been seeing that have been delivered to customers from this company are SICK! DIRTY BUSINESS IS ALL THEY KNOW!!! So after 6pm I called the company again….
I stated I never received my flowers and that I wanted a refund. He proceeds to tell me “ma’am, the reason the flowers are late is because there was an issue with a florist’s that area, I can offer you 20% off of your next order”
Of course I don’t believe a word coming out of his mouth. I say, “no, the flowers were for Mother’s Day, the day is over and they are not here, I want my money back”
He then tells me “I can change it to 30% off next time”
I stated again what I wanted. He finally gave in after 3 times of going back and forth, and said I would be refunded in 2-3 days, which I’m still not hopeful about, so I will be filing a complaint to the BBB, and contacting my bank to ensure this is handled.
SCAM!!!
1 year ago
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