I wish I could give this company 0 stars. I ordered a premium bouquet with 3 balloons that said happy birthday. First off, my order was late for my wife’s birthday, so there goes an invaluable moment for me. And second, when the order arrived, the bouquet was not a premium order. It was very small and looked to be only worth $30 from a grocery store. Third, balloons were missing and came at 6pm in the dark of winter. And fourth, the vase on the website showed a stand for the vase, that was missing as well. So all in all, I had a terrible experience with this company. Their customer service also kept closing the chat when the conversation was still going on for my dispute of the order. It’s like they knew they messed up and were afraid to handle an upset customer.