I recently placed two orders through this company. One was delivered a week earlier; the other did not arrive in time for Mother's day. I must note that this is not the first time that I have had concerns with the floral service. I continue to patronize this company because of the free shipping. The persistent lack of execution with my orders is unacceptable. Each time, I receive sincere apologies, gift certificates, and occasional refunds even if the product has been canceled. No such customer service this so my Mom was left with no flowers this year. I will not be using this company anymore and of course, I would not recommend that any of my friends/family use it either.