I arranged 5 days ahead of time to have an orchid plant delivered to my son ans his wife for their anniversary. They didn't receive it on the date specified. I wrote to you, and today (2 days after the delivery was supposed to be), I got a phone call saying that it turns out your florist in the area is closed, and an attempt is being made to find another florist sometime who can deliver today. It seems to me that you should be able to determine as soon as you send an order to the florist that they have closed, and to make alternate arrangements in plenty of time for a delivery scheduled for 5 days later. I am extremely disappointed, and will probably look for another delivery service next time I want to send flowers.