I ordered flowers from this website for my mother’s birthday while I was abroad. The delivery was on time, but unfortunately the bouquet looked nothing like the picture on the website. The colors were completely different, the arrangement was not the same, and some flowers that were listed in the description were missing altogether. I was very disappointed, especially since this was meant to be a special gift. I reached out to customer service, and while they offered me a partial refund, the experience left me frustrated. When you order online, you trust that what you see is what you’ll get, and that wasn’t the case here.