The good: The order was received when expected and the gift was appreciated. The not-so-good: I was offered a promotional credit (from a previous transaction). I used the link in the email, but did not receive the credit discount. I chose the product because I really liked the vase (which was substituted for another less attractive vase). I also felt like a bait and switch tactic was used. EVERY product I looked at was ONLY available at the premium price (in the delivery zip code). I ended up spending twice as much as I had planned, but have learned my lesson. Fool me once, shame on you. Fool me twice, shame on me. I will not be using Fromyouflowers again.