I have been a long time customer of fromyouflowers.com and there is a noticeable difference in the quality of the product in recent years. I find that I am paying more money for less quality and my last three orders were below expectation. I did get my items replaced on the last two, but with this most recent purchase, I decided that I would just stop doing business. The arrangement I received for my mother for her birthday was nowhere near the quality of flower in the picture. I have purchased grocery store bouquets that were better and more fresh. I spent nearly $65 for this arrangement that did not look like a $65 arrangement. This was a third chance and I can no longer justify spending money on low quality items. The only reason why I gave two stars and not one is because at one time this was a company with very quality product and seemed to care about getting it right the first time.