This appears to be an internationally operating company...I am from New Zealand and recently purchased a bread machine that was reduced by $200 from $549 to $349. It sounded too good to be true. I could not activate the 10% discount offered. After my purchase went through I contacted them via email requesting a 10% refund to offset the 10% offered discount. Excuses, that made no sense...Then after expecting my purchase had been dispatched I received an email stating it was several weeks away and blamed the manufacturer. I immediately asked for a full refund. Instead I received another email pressuring me to make a $100 "deposit" to hold the machine for when it materialised. Ultimately, with all the alarm bells ringing, I googled them...DON'T have anything to do with this company, unless you expect and are OK with very poor response and customer service. BUYER BEWARE! Froothie is actually Athena...