Have ordered twice from Frost Buddy, will not be ordering again. I am located in Canada, first time ordering they did not inform me of the currency change and also received a $40 duty fee I was unaware I would be paying until UPS arrived at my door. Second time ordering they had updated their website so it did show the currency change. There was a promotion at the time that was for free shipping and duty fees prepaid. Once again UPS showed up at my door asking $50.00 import duty fees (was supposed to be prepaid by Frost Buddy). When contacting customer service they did not apologize for my inconvenience and asked that I still pay the import duty fees and would be refunded which honestly at this point I highly doubt will happen. Awful company to purchase from. It’s a shame, great product.