“5 stars for the AMAZING customer service. Product arrived fast but was dented. I reached out to the company and they responded FAST. I wasn't expecting a response for days, if at all. They immediately sent out a new one. I couldn't be happier with their service.”
“My Frost Buddy pretty awesome is my go to beverage holder. I have ordered 5 in the past now I’m getting ready to order another one . So glad y’all came out with the college version .
GO CANES !!!!”
“So I do like frost buddy a lot but my most recent interaction with the customer service team has really soured that opinion. I purchased a thicc buddy around 4th of July. I thought I was getting the 50oz but the 40oz arrived. I got in touch with customer support and they said to send back the one I received and they will send me the 50oz. I had explained that I mistakenly bought the wrong one and to that customer support said that it would fine.”
“I love my Frost buddies and Brock and the team are so great listening to everyone and trying out their ideas etc. And the designs just get better and better!! Like this one!”
“I’m obsessed with Frost Buddy. I’ve gotten my husband, my parents, and like at least 6 of my coworkers (so far) into them. Just got my Thic Buddy and waiting for my daughter’s Sippin’ Buddy, but I will continue to sing praises to anyone who will listen. Absolutely love it, so much better than any other product out there. I need them all!! 💕💕💕”
“I returned my scratched item over a month ago and have been waiting for a refund since. I have emailed and text multiple times with proof of returned item and have heard absolutely nothing from the company. I would not do business with them again.”
“I completed an exchange form for my product and mailed it back on 6/22. I have not received any word back or response to my texts or email. Order number FB649075”
“I never believed an insulated cup that could he better than my Stanley, but Frost Buddy beat it hands down! I wish I could receive a commission on how many I have sold!!”
“Every Frost Buddy that I’ve purchased has worked extremely well at keeping my drinks cold. Their customer service reps are always friendly and helpful. And the owners actually follow the facebook page and ask our opinions on colors and products.”
“Love this Mug!! keeps drinks cold, love the chapstick holder! the days of washing chapstick are over! I wish that the mug would have come with a small caribeaner for the keys because i had to go find one so i can put my keys there, but i have no complaints!”
“Bought 2- myself and boyfriend! We love them, they keep our drinks cold for hours and they clean up easily. They are so nice we don’t forget them when we leave the house or at an event!”
