I LOVE my FrostBuddy TO-GO cups! I use 2 of them everyday. I ordered 4 as Thank you gifts and was very disappointed when I received them. 3 of them did NOT include the tumbler lid! To say I was surprised is to put it mildly. I checked your FAQ’s and it said that ALL TO-GO cups included the tumbler lid. I then looked at the description and in tiny buried print it says unless the tumbler lid is pictures it will not come with one. THIS is a huge problem for me. Your site contains 2 very opposite statements. For the amount of money that I am spending the least you can do is have consistent information on your website. I had to quickly order replacement gifts- did not have the time to mail and hope to receive the replacement in a short amount of time. I now have 3 cups that I need tumbler lids for.