Sent you two orders last week, both confirmed. First order #FB506204, confirmed, nothing from you since. I replied to the confirmation on 11/14 and again on 11/16. There has been no reply from either. Second order #FB506680, confirmed, packed and shipped. This has been sitting in GA since Friday, it's on its way. Yet I can't get anyone to give me a status update on my original order, just trying to figure out if the order got lost, or items not available. I know it has been crazy for you with the the Black Friday Sale, but when a customer reaches out, response would be nice.