Tried ordering 7 custom Sport Buddy’s with our baseball team logo and coaches names for Christmas. Site wasn’t working and I contacted customer care. Customer care said the site was having issues with pricing being way off per unit. Told to reorder. Site again was way off. Contacted customer care again. After over a week with no response I ordered 7 plain versions. After receiving them they were boxed in a large shipping box and some of them came out of their boxes and got scratched up. Majority of the bottles had the tags falling off of them and the frost buddy boxes were damaged. This has been a very disappointing experience. From poor customer care, website ordering issues, horrible shipping dept not properly packaging shipments to damaged merchandise. This will be my last and only order.