We LOVE our Frost Buddy products and their customer service is wonderful! Their email responses are FUN! All products were shipped so quickly and presentation upon arrival was great. I immediately ordered more for our family and we will indeed be ordering for more family & friends. The To-Go Buddy is a great product and so handy. It keeps ice in your cup and no condensation! When I want to use it as a regular cup I remove the top piece, turn it upside down and slip it onto the cup from the bottom as shown in the pic. Great Job Team Frost Buddy - Keep up the great work!