Read all Frost Nyc reviews.
"When I received my chain in the mail, I put it on for about 30 minutes, removed it to put away and the clasp broke apart after my first time removing it. I HAD THE CHAIN FOR 45 MINUTES UNTIL THE CLASP BROKE. I went to another retailer to repair the clasp because i didn’t want the same low quality clasp. I am very unsatisfied and it’s sad because I wanted to shop with you again until my chain broke within the hour of receiving it. If you as a company want my business I will need some type of compensation for the inconvenience and poor craftsmanship."
Posted 1 year ago
We have reached out to the customer numerous times via phone and email to assist the customer with this issue and never received a response. We offer lifetime maintenance on all of our jewelry at no additional cost to our customers. We can be reached at 888-485-1061 if there are any further questions or concerns.
Posted 1 year ago
Frost Nyc is rated 4.47 based on 1,327 reviews

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