Frost Nyc Reviews

Name: Frost Nyc
Rating: 4.42

4.4 Rating 1,722 Reviews

86 %

of reviewers recommend Frost Nyc

4.4

Based on 1,722 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

2127307879

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Frost Nyc 1 star review on 5th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality, Price, Customer Service”

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Posted 10 hours ago

“I am very happy with my chain and I look forward to purchasing more jeeelry in the future. I am smiling 🥰”

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Posted 2 days ago

“I love the quality and detail on the pendant it was so magnificent!!”

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Posted 6 days ago

“It’s very spiffy”

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Posted 1 week ago

“I ordered it for overnight and got it on time for Father’s Day! My chain looks awesome! Thank you!”

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Posted 1 month ago

“Very nice and got a lot of compliments everybody loves this chain”

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Posted 1 month ago

“My love loved his ring!”

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Posted 1 month ago

“I thought Capricorn charm would be a bit bigger but overall I luv the charm”

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Posted 1 month ago

“Defect in my chain I sent it back for repair I’m not happy with repair because it’s not like the original chain. I think it will break where they did the repair don’t look the same”

Frost Nyc 1 star review on 6th June 2024

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Posted 1 month ago

“Beautiful watch and the service was great”

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Posted 1 month ago

“Reasonable prices and good service”

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Posted 2 months ago

“Love my new chain”

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Posted 4 months ago

“Great quality Jewelry and great customer service from Shevy thank you so very much , highly recommended”

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Posted 4 months ago

“Thanks again to Mirna for helping me feel comfortable at the time of purchase, and for making sure I could get my necklace in time. I love it she also sent me pictures and videos once it was done so I could see it before I got it.”

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Posted 4 months ago

“I've been dealing with frost since 2017, when I decided to up my jewelry to another level, I've delt with nick and lana and made sure I was satisfied... The quality is awesome and the customer service is the best I've experienced... I will some no place else when it comes to jewelry, never had any issues ...”

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Posted 5 months ago

“I’ve made several purchases from Frost NYC they have provided excellent service!!! I had one issue with Frost NYC on my first purchase, and one of the owners personally called me and rectified the issue. Quality Products, great service, and fast turnaround times with shipping. Thank you Frost NYC for your exceptional business!!!!”

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Posted 5 months ago

“I can't say I am anything but pleased with the service I received. Lana was very helpful from sending ideas to helping make changes needed. I purchased a pe don't for my son's chain and needed the bale a certain size. I was advised on which pendants could have that done and which. She stayed in communication with me and let me know when it would be shipped and it shipped. Got it today and LOVE it.”

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Posted 7 months ago

“So far so good”

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Posted 7 months ago

“What an awful company! Chelsea is just a nightmare with Frost NYC, I would not recommend working with her or even purchasing from this company. I was considering doing so, but after reading the reviews on Google and seeing the horror stories, I will stay away. Oddly, this company has a lot of spam reviews posting positive about their company over the past day, which leads me to believe they are either paying for reviews or spamming through other accounts. Very shady business practices.”

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Posted 7 months ago

“I am very disappointed in the service I received from Chelsea and team. Based on the reviews I have read on Google Reviews and on other sites, it’s definitely a common practice for this company to send broken or flimsy jewelry and then turn around and refuse to refund this jewelry. Shame on Frost NYC. Do not support this business, as they will openly steal from you.”

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Posted 7 months ago

Frost Nyc is rated 4.4 based on 1,722 reviews