Frost Nyc Reviews

Name: Frost Nyc
Rating: 4.41

4.4 Rating 1,738 Reviews

86 %

of reviewers recommend Frost Nyc

4.4

Based on 1,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

2127307879

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered it for overnight and got it on time for Father’s Day! My chain looks awesome! Thank you!”

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Posted 6 months ago

“Very nice and got a lot of compliments everybody loves this chain”

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Posted 6 months ago

“My love loved his ring!”

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Posted 6 months ago

“I thought Capricorn charm would be a bit bigger but overall I luv the charm”

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Posted 6 months ago

“Defect in my chain I sent it back for repair I’m not happy with repair because it’s not like the original chain. I think it will break where they did the repair don’t look the same”

Frost Nyc 1 star review on 6th June 2024

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Posted 7 months ago

“Beautiful watch and the service was great”

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Posted 7 months ago

“Reasonable prices and good service”

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Posted 8 months ago

“Love my new chain”

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Posted 9 months ago

“Great quality Jewelry and great customer service from Shevy thank you so very much , highly recommended”

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Posted 10 months ago

“Thanks again to Mirna for helping me feel comfortable at the time of purchase, and for making sure I could get my necklace in time. I love it she also sent me pictures and videos once it was done so I could see it before I got it.”

Frost Nyc 5 star review on 13th March 2024

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Posted 10 months ago

“I've been dealing with frost since 2017, when I decided to up my jewelry to another level, I've delt with nick and lana and made sure I was satisfied... The quality is awesome and the customer service is the best I've experienced... I will some no place else when it comes to jewelry, never had any issues ...”

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Posted 11 months ago

“I’ve made several purchases from Frost NYC they have provided excellent service!!! I had one issue with Frost NYC on my first purchase, and one of the owners personally called me and rectified the issue. Quality Products, great service, and fast turnaround times with shipping. Thank you Frost NYC for your exceptional business!!!!”

Frost Nyc 5 star review on 30th January 2024

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Posted 11 months ago

“I can't say I am anything but pleased with the service I received. Lana was very helpful from sending ideas to helping make changes needed. I purchased a pe don't for my son's chain and needed the bale a certain size. I was advised on which pendants could have that done and which. She stayed in communication with me and let me know when it would be shipped and it shipped. Got it today and LOVE it.”

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Posted 1 year ago

“So far so good”

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Posted 1 year ago

“What an awful company! Chelsea is just a nightmare with Frost NYC, I would not recommend working with her or even purchasing from this company. I was considering doing so, but after reading the reviews on Google and seeing the horror stories, I will stay away. Oddly, this company has a lot of spam reviews posting positive about their company over the past day, which leads me to believe they are either paying for reviews or spamming through other accounts. Very shady business practices.”

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Posted 1 year ago

“I am very disappointed in the service I received from Chelsea and team. Based on the reviews I have read on Google Reviews and on other sites, it’s definitely a common practice for this company to send broken or flimsy jewelry and then turn around and refuse to refund this jewelry. Shame on Frost NYC. Do not support this business, as they will openly steal from you.”

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Posted 1 year ago

“The star you send me was so beautiful Made me the happiest man on earth Thank you for all you do every single one of you merry Christmas and happy new year”

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Posted 1 year ago

“Chelsea has been working on the beautiful ring that was made for me. I wish I had the words to say about how easy and how much she has meant when she started working with me to get across the finish line!!! From start to finish she always had the right answer and knew how to make things come together. She is the ultimate inspiration and new how to handle things in a very positive way. Thank you Miss Chelsea and thank you Frost NYC. J.Bostick”

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Posted 1 year ago

“Very nice necklace great quality nice shine to it very excellent”

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Posted 1 year ago

“Nice ass chain. Second one I have bought but definitely not the last. Shipping super fast”

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Posted 1 year ago

Frost Nyc is rated 4.4 based on 1,738 reviews