Frost Nyc Reviews

4.4 Rating 1,722 Reviews
86 %
of reviewers recommend Frost Nyc
4.4
Based on 1,722 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
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2127307879

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The star you send me was so beautiful Made me the happiest man on earth Thank you for all you do every single one of you merry Christmas and happy new year
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Posted 7 months ago
Chelsea has been working on the beautiful ring that was made for me. I wish I had the words to say about how easy and how much she has meant when she started working with me to get across the finish line!!! From start to finish she always had the right answer and knew how to make things come together. She is the ultimate inspiration and new how to handle things in a very positive way. Thank you Miss Chelsea and thank you Frost NYC. J.Bostick
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Posted 10 months ago
Very nice necklace great quality nice shine to it very excellent
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Posted 1 year ago
Nice ass chain. Second one I have bought but definitely not the last. Shipping super fast
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Posted 1 year ago
I love everything that I had purchased.
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Posted 1 year ago
Hope they stand up to the normal test
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Posted 1 year ago
I like that and I'm going to buy my wife something
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Posted 1 year ago
This company is a big scam they charged me 32 hundred for a $ 600 dollar appraisal. I went to send back to them they try giving the run around they finally after $50 shipping back they took over $700 dollars for return stay away buy jewelry in stores not frost ny scam
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Posted 1 year ago
Everything went as planned - no delays with shipping. However I was out of town for the delivery so I had to pickup at a FedEx location. My chain was just what I wanted!
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Posted 1 year ago
I only received part of my order which I will say "ROCKS" But the rest of the order has not come in even though I paid for the full order and have not had any of my questions answered. I live in NYC I don't understand what is taking so long.
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Posted 1 year ago
Thank you, mom.
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Posted 1 year ago
I only received part of the order. And I have to return one item. But was told that I would have to receive the full order before I could return the item.
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Posted 1 year ago
Have not received my bracelet yet. Was told that I would have to wait until the bracelet arrives. Then I could place my return.
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Posted 1 year ago
I'm very pleased with my purchase.
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Posted 1 year ago
Excellent customer service and great 😊 support once again I want to thank Nick for his excellent support! Jeffrey B!
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Posted 1 year ago
Love my chain! Nice quality, will be purchasing again. Everyone has been complimenting!
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Posted 1 year ago
Great service piece was what I wanted.
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Posted 1 year ago
I’m very happy when ever I needed to go to the next step of my order customer service was right there to help me with every need I needed to know from the very start of my order to the end and that a fact. One of the best customer services that I have ever done business with. They walked me through on what ever I needed.
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Posted 1 year ago
Too lightweight. Gold speckles were left on my hands after taking it out of the pouch. Never experienced that before. Unfortunately I had already removed the tag. After reading other reviews and the hassle other people had trying to get a refund, I opted to forgo the hassle. But, I definitely won’t order from Frost NYC again.
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Posted 1 year ago
The young lady by the name of Gianna help me out greatly thanks Frost NYC. I love my purchase.
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Posted 1 year ago
Frost Nyc is rated 4.4 based on 1,722 reviews