Didn't recevied item in a timely manner. was given the run around each time I called was given a different story finaly talked to a sales lady(Jayla) that was very helpful and gave me the true reason why hadn't received my item that it was not in stock and that they could send me a diffrent size and when the correct size came in I could return the other one. Waiting on response to adjust Payment amount. Decide to keep the one I received my son really like it. The merchandise is good. Customer service is poor.