The absolute Worst customer service ever. Went all the way to their store in NYC from California to sort out a exchange. They said i couldn’t pick up my new item because they needed to make it and it would take 2 weeks. I finally receive my order and they sent me the wrong item. $1000 cheaper then what I had ordered thinking I wouldn’t notice. I reached out to them and they said there was no way they sent me the wrong item. They finally told me to send it back and they took their sweet time to send me my correct order. Just please don’t make the mistake I made by bringing your business to Frost. Go somewhere else. Any where else. Another thing is they bribed me with a $300 worth watch for revising my review and to give them 5 stars. I did. I never received the watch. They said it would arrive with my order. That happened twice and I never received a watch. As well as a $300 refund. Lesson learned. Never buying from this company again !!