My experience was not the best with Frost NYC. I purchased a nine inch Cuban link bracelet and received an eight inch initially. After contacting them, I then returned the eight inch and they assured me I’d receive the correct merchandise. I then received an eight and a half inch bracelet. I contacted them yet again and requested a refund and then shipped the second incorrect item back. I still am not in receipt of my refund. I can understand the first mistake, but not twice. I will say both wrong items I received were of great quality just the wrong length.
4 years ago
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