Just to let everyone know never to order from fruugo.ie cause they have no morals, policies or regulations to make sure your in safe hands. All they do is give a platform from bad merchants (scanmers) to use there platform hence to steal your hard earned money. I order a electric scooter for my daughter from fruugo.ie threw a merchant called stuff enough (all so never use) I was told it would be here by leastest 23rd Oct 2020. When this pass I contacted fruugo to ask where my delivery was. I was told to wait another 18 days and sent tracker number which was in vaild. I rang ups to see were my delivery was as fruugo told me this was the carrier. UPS were very helpful but told me that tracker number dose not exist. Fruugo also told me the item was shipped from Belgium which was a lie too cause all of sudden they were telling me its was in China somehow. After some communication with them they stop communicating with me. The reason for this is cause they could not explain were my delivery was or to explain why tracker number was invalid. Then I decide to contact stuff enough to see if I can get answer there. This was also a dead end as I got no response at all. So please never order anything from this platform. Total scanmers. After trust pilot getting in touch with fruugo they have replied back to me. Before I go into that I just wanna thank trust pilot. Now after the above they are saying its on a train but how do they know this with no tracking. They sent the same tracking number again still not working. They just can't admit they have scammers working on there site. I asked show me proof of it being on train. They couldn't. If fruugo just did the right thing and put consumers first not profit there be no problems. Please i can't state this enough do not go near fruugo at all and llease see other reviews on review platforms it's an eye opener. I wish I had done this before being scammed by fruugo and there so called traders stuff enough. I also show them proof of all European consumers rights that you have the right to cancel but just ignore.