Outstanding customer service from Rhon @fruugo. I didn't realise I made a spelling mistake when filling out my details for an online purchase, and subsequently, did not receive email confirmation of the order or its scheduled delivery. After raising my concern with customer service, (again, unaware that I had misspelled my contact details) I was more or less immediately contacted by Rhon @fruugo, who very kindly offered to contact the retailer on my behalf and find out exactly what had happened with the order. Not only did she promptly discover the error made, but the order itself arrived soon after this intervention, much sooner than expected. A very affable yet professional correspondence throughout from Rhon gave me complete confidence that the matter would be resolved satisfactorily.