The most disappointing experience I have ever had in the UK. The sofa arrived damaged and incomplete. It took over a month to receive missing parts and around 1.5 months for the sofa to be fixed. Customer assistants have been extremely rude and unhelpful throughout; for the above repairs to be completed I had to exchange plenty of e-mails, had multiple phone phone calls where the staff showed no respect and good will to fix their own mistakes. DO NOT RECOMMEND.
2 years ago
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