Paid for next day delivery but received delivery date of 3 weeks in the future. Called to discuss and was advised that the mattresses were not in stock. Managed to swap the item for one that was 100% guaranteed to be delivered in 2 days time. Obviously mattresses are very important when buying a bunk bed for kids. Didn't receive the delivery then got a call advising that delivery will be another week as only standard delivery was sent. Very very poor customer service.
4 years ago
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