After taking up a delivery of several items of bedroom furniture, I had to book a return of the chest of drawers that was damaged. A replacement was eventually delivered but after unpacking there was 2 items missing. I contacted the company who said they would get back to me. Eventually I was told the parts could not be provided. I was offered a small refund and was told to research the availability of obtaining the part from eBay!! Why can’t companies check that the delivery is complete before sending the item out for delivery??
3 years ago
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