Absolutely appalling service. Order was for butterfly folding table and chairs - booked and paid for next day delivery at higher cost. Checked our account on the day as time was passing for customer service to be open. Account said delivery for further 3 days away!! Got thru to c/s and refunded delivery charge but delivery remained for Saturday. Literally just checked account again and delivery day changed again for another 5 days time 😡😡. Went online for webchat. Told delivery was in 4 days. Useless service so telephoned thru to c/s and was told it’s 6 days and she didn’t know where her colleagues were getting their info from. She said she couldn’t understand why it hadn’t been delivered as they had plenty in their warehouse. Told her they were going to have one extra and requested an immediate refund.
Lies and misleading information at every stage. Avoid
3 years ago
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