The worst customer experience ever. Please be very wary of using Furniture 123. I received 2 of 5 boxes and spent 3 days trying to get them to respond. When I asked for a refund I was told it would take 28 days from when the carrier returned the two boxes I have. My concern being that the carrier couldn't get all the boxes to me, how confident am i that they can get them back to Furniture 123. I asked to speak to a director responsible for Customer Service only to be told to put a complaint on the web site...there is no facility to put a complaint on their web page